IT infrastructure_

IT infrastructure management systems

Each year all sectors of economy are becoming more and more dependent on all sorts of information technology systems. The systems, in turn, are getting increasingly complex and ensuring the continuity of their operation is more and more often critical to business performance. Consequently, running an error-free and efficient IT infrastructure management system has become invaluable to every administrator.

A complete network infrastructure management system should comprise the following five components (a model dubbed FCAPS, for short):

  • fault management,

  • configuration management,

  • accountability management,

  • performance management,

  • security management.

Another problem, which is no less important, are IT infrastructure management systems. They are made of specialised tools and modules dedicated for use with specific infrastructure components, which enables managing state-of-the-art IT environments regardless of their size or level of complexity. The use of modules which feature event correlation logic allows presenting the condition of the entire environment, even an extremely complicated one, on the administrator's panel.

The most frequent IT environment management tasks include:

  • workstation management – inventory listing, distribution of software and remote control,

  • monitoring of critical components:

    • network,

    • servers,

    • databases,

    • disk arrays,

  • security management – access monitoring,

  • automation and monitoring of backup and archiving processes,

  • SLA monitoring,

  • centralised IT help desk management.

Long years of experience of Matic's experts in applying proven technologies and software, such as IBM Tivoli, IBM Netcool or Cisco Works, enables us to provide our customers with an ability to easily monitor and automate all parts of their environments.



Value for Customer:


Implementing an IT infrastructure management system has numerous benefits, including:

  • Control over the entire ICT infrastructure, which enables utilising it better and improves its performance

  • System monitoring facilitates its diagnostics and troubleshooting, which helps minimise losses caused by system malfunction or downtimes

  • Shorter time to repair and better productivity of administration staff thanks to their ability to access the devices remotely

  • Full control over the system components leads to a dramatic improvement in security





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